Food delivery is one of the fastest-growing segments of the food industry, especially after the COVID-19 pandemic. According to McKinsey, the global online food delivery market is worth more than $150 billion and has more than tripled since 2017. However, not all restaurants are benefiting from this trend equally. Many restaurants face high commissions from third-party food ordering apps like Uber Eats, SkipTheDishes, and DoorDash, which can eat into their profits and reduce their control over their brand and customer experience. Moreover, managing their own delivery function can be costly and complicated, requiring investment in vehicles, drivers, insurance, and technology.

That’s where Zoobin comes in. Zoobin is a food delivery management platform that is going to revolutionize the food delivery industry in the world. Zoobin will enable restaurants to outsource their delivery function, which will in turn allow them to focus on their primary business and to reduce the costs associated with the delivery. Zoobin will develop a smartphone app, that will connect restaurants with a network of reliable and professional delivery drivers. The company will start operating from Oshawa in the Durham region in Canada and plans to expand globally in the future.

How does Zoobin work?

Zoobin works in three simple steps:

1. A customer places an order from a restaurant using a third-party food ordering app or the restaurant’s own website or app.
2. The restaurant receives the order and prepares the food. The restaurant then requests a delivery driver from Zoobin using its application just by pressing one button.
3. Zoobin assigns a nearby driver to pick up and deliver the order to the customer. The driver uses Zoobin’s app to track the order status and communicate with the restaurant.

What are the benefits of Zoobin for restaurants?

Zoobin offers several benefits for restaurants that want to improve their delivery service and save money:

• Reduced commission fee: By using Zoobin for delivery, restaurants can avoid paying high commissions to third-party food ordering apps, which can range from 15% to 30% of the order value. Zoobin charges a flat fee per delivery that is lower than the average commission fee.
• Innovative business model: Zoobin operates on a pay-per-use model, which means that restaurants only pay for the deliveries they need, without any fixed costs or contracts. This gives them more flexibility and scalability in managing their delivery demand.
• Easy-to-use application: Zoobin’s online platform and app are user-friendly and intuitive, allowing restaurants to request and track deliveries with ease.
• Quality service: Zoobin ensures that its delivery drivers are vetted, trained, and equipped with proper tools and equipment. Zoobin also monitors the drivers’ ratings and reviews from customers and provides them with incentives and rewards for delivering high-quality service.
• Hybrid delivery model: Zoobin allows restaurants to use its delivery service in combination with other delivery options, such as third-party food ordering apps or their own delivery staff. For example, a restaurant can receive an order from UberEats and choose to deliver it by Zoobin, or use Zoobin as a backup when their own delivery staff is busy. This way, restaurants can optimize their delivery capacity and reduce their dependence on any single delivery channel.
• Integration with restaurant order taking technology: Zoobin integrates seamlessly with various restaurant order taking technologies, such as POS systems, online ordering platforms, and kiosk systems. This means that restaurants can easily sync their orders from different sources and manage them through Zoobin’s platform or app. Zoobin also provides real-time data and analytics on their delivery performance and customer feedback.
• Customer loyalty and retention: Zoobin helps restaurants build customer loyalty and retention by providing a fast, reliable, and affordable delivery service. Customers can track their orders in real-time and communicate with the drivers through Zoobin’s app. They can also rate and review their delivery experience and receive incentives and rewards from Zoobin. By using Zoobin’s delivery service, restaurants can enhance their brand image and customer satisfaction.

How can you join Zoobin?

If you are a restaurant owner or manager who wants to take advantage of Zoobin’s innovative food delivery solution, you can sign up on Zoobin’s website or app. You will need to provide some basic information about your restaurant, such as name, address, phone number, email, hours of operation, etc.

Once you sign up, you can start requesting deliveries from Zoobin whenever you receive an order from a customer. You can also access your dashboard on Zoobin’s platform or app, where you can view your order history, delivery status, driver details, payment history, customer feedback, etc.

Zoobin is more than just a food delivery platform. It is a partner for restaurants who want to grow their business and delight their customers. By using Zoobin’s services, restaurants can save money, increase efficiency, and enhance their brand image.

If you are interested in joining Zoobin or learning more about it, please visit www.zoobin.ca or contact us at info@zoobin.ca.